All our pieces are Made to Order, specially for you!
To make sure your piece turns out perfect, we take approximately 2-3 weeks to process each order. In case of an urgent need, you can WhatsApp or Email us with a request and our team will get back to you at the earliest.
We use only Certified, Eco-friendly lab-grown diamonds
We offer a lifetime warranty for repairs, re-polishing, cleaning and rhodium
Exchange/Return: In case the product is not how you expected, we offer an exchange for another product of the same value, or a life-time store credit in your DiAi account. You also have the option of transferring that amount into a gift card and giving it to your loved ones. The exchange should take place within 4 days of your purchase. You can return a piece and request a refund within 24 hours of receiving the item.
Resale: All our pieces can be sold back to us, after one year of purchase at the current rate of gold and diamonds at the time of selling.
Don’t worry! We’ll get it fixed. Send the piece across to us and we’ll make it in your correct size. If you’re unsure of your size, check out our sizing guide for rings and bracelets, or contact us on [email protected]
We’ve just made finding out your ring size, a whole lot easier! If you already have a ring (can be any!) which fits you well, you can send that across and we’ll make your favourite DiAi ring in the same size. Your original ring will be returned to you as is, with your DiAi order.
Or follow our quick and easy step-by-step guide on how to measure your ring size;
Use a piece of string/ thread.
Firmly string the thread around the finger you want to wear the Ring on.
Mark the String where one end meets the other.
Cut the String where it has been marked.
Place the String on a Ruler to ascertain the exact length.
Use the Chart mentioned below to find your Exact Size.
If your knuckle is significantly larger than the base of your finger
If you already have a bracelet (can be any!) which fits you well, you can send that across and we’ll make your favourite DiAi bracelet in the same size. Your original bracelet will be returned to you as is, with your DiAi order.
Or follow our quick and easy step-by-step guide on how to measure your bracelet size;
Measure your wrist using a piece of string, just below the wrist bone, where you would normally wear a bracelet.
If you are using a String mark the Point where it one end meets the other to form a full circle.
Cut the String at the Marked Point.
Place the String Flat on a Ruler and measure.
Choose between; 6 inch, 6.5 inch, 7 inch or 7.5 inch. All our bracelets come with a few extra jumps, so don’t worry about a comfort fit!