fbpx
SHIPPING WORLDWIDE. FREE SHIPPING ALL ACROSS INDIA. Delivery time may be affected due to COVID-19
INR
  • USD
  • INR
Menu
MENUMENU
  • Home
  • Shop
        • Shop By Category
          • Necklaces
          • Earrings
          • Bracelets
          • Rings
          • Men's
          • Accessories
        • Shop All Products
        • Shop By Collection
          • After Hours
          • Everyday Essentials
          • Best Sellers
          • Personalisation
          • Minimal Mangalsutra
          • Celestial
        • Solitaire
          • Solitaire Necklace
          • Solitaire Earrings
          • Solitaire Rings
          • Create Your Own Ring
  • Gifting
        • By Connection
          • For The Wonder Women
          • For The Bride
          • For The Sweetheart
        • See All Gifting Products
        • By Price
          • Below Rs. 5000 ($75)
          • Below Rs. 8000 ($120)
          • Below Rs. 10,000 ($150)
          • Below Rs. 15,000 ($220)
          • Below Rs. 20,000 ($295)
  • Jewellery Education
  • DiAi Story
  • Blogs
  • Contact
  • Customer Care
DiAi DesignsDiAi DesignsDiAi Designs
MENUMENU
  • DiAi Story
  • Customer Care
    • Shipping & Returns
    • Ordering & Payment
    • Sizing
    • Care & Repair
    • Jewellery Info
    • Engraving
  • Blogs
  • Contact
  • Login / Register
0

Menu

INR
  • USD
  • INR
  • Home
  • Shop
    • Shop By Category
      • Necklaces
      • Earrings
      • Bracelets
      • Rings
      • Men’s
      • Accessories
    • Shop By Collection
      • After Hours
      • Everyday Essentials
      • Best Sellers
      • Personalisation
      • Minimal Mangalsutra
      • Celestial
    • Solitaire
      • Solitaire Necklace
      • Solitaire Earrings
      • Solitaire Rings
      • Create Your Own Ring
    • Shop All Products
  • Gifting
    • By Connection
      • For The Wonder Women
      • For The Bride
      • For The Sweetheart
    • By Price
      • Below Rs. 5000 ($75)
      • Below Rs. 8000 ($120)
      • Below Rs. 10,000 ($150)
      • Below Rs. 15,000 ($220)
      • Below Rs. 20,000 ($295)
    • See All Gifting Products
  • Jewellery Education
  • DiAi Story
  • Blogs
  • Contact
  • Customer Care

Mini Cart

Top Rate

Big Sale up to 50%

Akin Diamond Ring 1
Quick Shop Select options

Akin Diamond Ring

₹15,950 – ₹21,538
Allura Necklace 1
Quick Shop Select options

Allura Necklace

₹16,800 – ₹19,400
Archi-Structured Bar Earrings 1
Quick Shop Select options

Archi-Structured Bar Earrings

₹15,620 – ₹19,635
Arko Ring 1
Quick Shop Select options

Arko Ring

₹12,265 – ₹16,610
Asymmetrical Petal Necklace 1
Quick Shop Select options

Asymmetrical Petal Necklace

₹25,800 – ₹32,700
Aztec Diamond Band Ring 1
Quick Shop Select options

Aztec Diamond Band Ring

₹19,800 – ₹24,750
Barlet Charm Necklace 1
Quick Shop Select options

Barlet Pendant Necklace

₹12,850 – ₹14,900
Belle Earrings 1
Quick Shop Select options

Belle earrings

₹16,247 – ₹20,889
Bezel Cross Pendant Necklace 1 (1)
Quick Shop Select options

Bezel Cross Pendant Necklace

₹12,850 – ₹14,900
Bifold Petal Ring 1
Quick Shop Select options

Bifold Petal Ring

₹21,945 – ₹28,710
Celestial Ear Charms 1
Quick Shop Select options

Celestial Ear Charms

₹9,735 – ₹11,825
Chain Extender 2.5”
Quick Shop Select options

Chain Extender 2.5″

₹4,600

We Have High Standards


Hallmarked Solid Gold
10kt or 18kt, all DiAi jewellery is made with solid gold. Won’t rub off, won’t irritate your skin or change appearance over time. Comes with a certified laser engraving too!


Internationally certified, high-quality Lab-grown Diamonds
Our diamonds are grown sustainably in a laboratory, just like mined diamonds! They are indeed sure to sparkle forever.


Lifetime Warranty
All DiAi jewellery comes with a no-questions asked lifetime warranty. Re-polishing, rhodium, cleaning and repair, all at no cost! Forever!


Eco-friendly from Product to Packaging
Sustainable from growth to delivery. All DiAi pieces come in recycled paper packaging. You can even give back, by growing a flower from it!


Handmade, contemporary designs
Each design is made for the modern woman, from a modern woman, just like you! All intricate designs, so you can feel good about the jewellery that becomes a part of you!


Made in India
Proudly made in India, catered to represent the values of our brand and its customers.

© 2018 DiAi Designs Made With ❤ By DiAi designs
  • Terms Of Service
  • Privacy Policy
  • Shipping & Returns

Sizing

I have ordered the wrong size, what do I do?

Don’t worry! We’ll get it fixed. Send the piece across to us and we’ll make it in your correct size. If you’re unsure of your size, check out our sizing guide for rings and bracelets, or contact us on [email protected].

What’s my ring size?

We’ve just made finding out your ring size, a whole lot easier!

If you already have a ring (can be any!) which fits you well, you can send that across and we’ll make your favourite DiAi ring in the same size. Your original ring will be returned to you as is, with your DiAi order.
Or follow our quick and easy step-by-step guide on how to measure your ring size;

  1. Use a piece of string/ thread.
  2. Firmly string the thread around the finger you want to wear the Ring on.
  3. Mark the String where one end meets the other.
  4. Cut the String where it has been marked.
  5. Place the String on a Ruler to ascertain the exact length.
  6. Use the Chart mentioned below to find your Exact Size.
Size (cm) Size (mm) Indian Size U.S Size
4.4 44 4 3
4.5 45 5 3.5
4.6 46 6 4
4.7 47 7 4.5
4.8 48 8 5
4.9 49 9 5.5
5 50 10 6
5.1 51 11 6.5
5.2 52 12 7
5.3 53 13 7.5
5.4 54 14 8
5.5 55 15 8.5

Please note;

  1. If your knuckle is significantly larger than the base of your finger
  2. a) Measure your knuckle size
  3. b) Measure your Ring Size i.e base of the finger
  4. c) Pick a size between the Two

What’s my bracelet size?

If you already have a bracelet (can be any!) which fits you well, you can send that across and we’ll make your favourite DiAi bracelet in the same size. Your original bracelet will be returned to you as is, with your DiAi order.
Or follow our quick and easy step-by-step guide on how to measure your bracelet size;

  1. Measure your wrist using a piece of string, just below the wrist bone, where you would normally wear a bracelet.
  2. If you are using a String mark the Point where it one end meets the other to form a full circle.
  3. Cut the String at the Marked Point.
  4. Place the String Flat on a Ruler and measure.

 

Choose between; 6 inch, 6.5 inch, 7 inch or 7.5 inch.

All our bracelets come with a few extra jumps, so don’t worry about a comfort fit!

Do you have length options for your necklaces?

Yes! Depending on the style of the necklace, we give you respective length options.
Please find below a reference image of various chain lengths;

Care & Repair

How should I keep my jewellery?

Since all of DiAi’s jewellery is precious, there are rare chances of it tarnishing. However, you can keep it safe in the box provided to you by us, in any regular jewellery box or if you want to be extra cautious, wrap it up in some cotton first.

Also note, for all the jewellery with the chains, do make sure they’re packed behind in a way that the chains do not tangle up.

How can I clean my DiAi jewellery at home?

It’s easy!

  • Mix a few drops of mild dish detergent into warm water.
  • Soak the piece in the water for a minute.
  • Use a very soft brush to clean the jewellery lightly.
  • Rinse off with regular water.
  • Lightly pat dry the jewellery with a lint-free cloth or paper towel.

Your piece will look sparkly in no time!

Of course, if you don’t want to go through the hassle, you can send it across to us and we’ll get it cleaned professionally (at no cost)!

What do I do if my jewellery breaks?

Oh no! Don’t worry, we’ll get it fixed! Since we provide lifetime warranty on all our jewellery, you can send across the piece on any working day and we’ll get it fixed for you in no time, at no cost. Contact us on [email protected] or call us on +91 8879104790 to get this done.

What do I do if my jewellery fades or gets scratched?

Not to worry! Our lifetime warranty provides a round of quality of check, re-polishing, rhodium and cleaning, all at no cost! Contact us on [email protected] or call us on +91 8879104790 to get this done.

Jewellery Info

Which materials are used to make a DiAi piece?

We only use hallmarked 10kt/18kt gold with certified lab-grown diamonds.

Which is better, 10kt or 18kt gold?

Entirely depends on what you’re looking for! Gold is measured in karats, which indicates its purity level. 18kt gold is made up of 75% pure gold, which makes it a perfect investment option, whilst 10kt gold is made up of 41.7% pure gold, which makes it harder and thus, a more durable option. Worry not! Neither of them will tarnish over time.

In case, you need assistance in deciding, you can email us at [email protected] or call us on +91 8879104790

What is hallmarked gold?

BIS hallmark is a sole agency verified by the Government of India, which authenticates the quality and karat of gold. All DiAi jewellery comes with a laser engraving of the Hallmark code, to authenticate the karat of gold. This can help you resell your piece in the future, if needed.

What are lab-grown diamonds?

Lab-grown diamonds are sustainably produced diamonds, which do not harm the earth’s natural state nor are a part of any illegal trade. These diamonds are grown in highly controlled laboratory environments using advanced technological processes that duplicate the conditions under which diamonds naturally develop when they form in the mantle, beneath the Earth’s crust.

Lab-grown diamonds are chemically, physically & optically exactly the same as mined diamonds and are real diamonds. They are proud and sustainable diamonds which indeed sparkle forever. The only difference is the point of origin.

Mined diamonds will always be rare and precious in its own way, but if you’re looking at saving some bucks and would like to contribute to sustainable practices, this is definitely a great option for you!

Are lab-grown diamonds real?

Absolutely! All our lab-grown diamonds are certified by International independent diamond grading institutes. The certificates issued are identical to mined diamond certificates with grading of the 4C’s- Cut, Color, Clarity & Carat. Below is a comparison of lab-grown & mined diamonds, denoting the equivalence of both;

Properties Earth-mined Lab-grown
Guaranteed Conflict-free No Yes
Hardness (MOHS) 10 10
SP3 Carbon Diamond Bonds (%) 100% 100%
Internal Crystal Structure Face-Centered Cubic Face-Centered Cubic
Hardness Comparable 2.42 2.42
Colour Various Grades Various Grades
Price $$$$$$ $$$
Cut Poor to Ideal Average-Very Good

Can I get a certificate of authenticity?

Of course! Our gold is hallmarked with 18kt gold, by BIS (a sole agency verified by the Government of India) and our diamonds are certified by the international, Solitaire Gemological Laboratory (SGL). All DiAi jewellery comes with a laser engraving of the Hallmark code, to authenticate the karat of gold and a certificate of diamonds from SGL will also be placed in the packaging you receive with the product.

Do DiAi pieces have a resale value?

Similar to mined diamond jewellery, our jewellery also has the exact same resale value. It is life-long, with the gold and diamonds both valued at the current market price at the time of resale.

What is the quality of your diamonds?

All of our white diamonds are graded colourless-near colourless (F-H) and are graded (VVS-SI) for clarity. Each certificate contains detailed information of the diamond’s cut, carat, color and clarity. If you have any specific requirement, we are happy to make it possible!

Where is DiAi's jewellery made?

All of DiAi’s jewellery is handmade in Mumbai by skilled artisans. Each piece goes through intense quality-checks, at every stage to ensure the most beautiful jewellery is delivered to you.

Ordering & Payment

When will I receive my order?

You should receive your order within 15 days of placing it. To know the status, visit ‘Your order history’, or email us at [email protected] to know more.

Can I customize my order?

Of course! We totally understand if you want to add a personal design element to your piece. If you have an entire design of your own, we could help you out with that too. Email us the changes or your design at [email protected] to turn it into reality, or call us on +91 8879104790 to discuss the same.

Can I place an order over the phone?

Absolutely! You can speak to our team before placing your order and they’ll help you out. Call us on +91 8879104790.

Do you offer a warranty on your products?

All DiAi jewellery comes with a lifetime warranty. We offer complimentary re-polishing, rhodium, cleaning and repair on the jewellery, forever. Contact us on [email protected] or call us on +91 8879104790 for any concerns.

Can I change or cancel my order?

You can contact us within 24 hours of placing the order, to let us know how about any changes or cancellations. Email us on [email protected] or call us on +91 8879104790 for the same.

Which payment options do you accept?

We accept all major credit and debit cards and bank transfer options to make the payment.

Is my information secure?

Your personal data is safe with us, and all financial information is encrypted and safeguarded. For more information, please check our Terms of Service and Privacy Policy pages.

Shipping & Returns

At DiAi our aim is to deliver your jewellery in the most efficient and effective manner, at the earliest.

When will my DiAi purchase arrive?

Once the order has been placed and our team has confirmed the same, it would be shipped within 15 working days anywhere in India.

For international orders, you can contact us on +91 8879104790 or [email protected].

Where do you ship your products?

We ship anywhere in India and globally.

What is the shipping cost?

We offer FREE shipping for orders anywhere in India.

Shipping cost of international orders will vary. You can contact us on +91 8879104790 or [email protected] for the same.

Can I change the shipping address once the order has been placed?

Sure! You can contact us on +91 8879104790 or [email protected] for a change in address.

Can I cancel my order after it has been placed?

Of course! You may cancel your order within 24 hours and either choose to receive a full refund or life-long store credit.  The full refund will be initiated within 3 working days.

Will my order be insured?

Don’t worry! All orders are insured by DiAi designs.

Where does my order ship from?

All DiAi pieces are made sustainably with love and shipped from Mumbai.

Whoops, I've ordered the wrong size.

No problem! We’ll gladly change your piece to the correct size within 10 days of delivery, at no cost! Send it across at your convenience and we’ll send you the re-sized piece at the earliest. Contact us on [email protected] or +91 8879104790 to get in touch with our team.

What is your returns policy for India?

The DiAi policy is simple. In case, the product is not how you expected, we offer an exchange of another product of the same value, or a life-time store credit in your DiAi account. You also have an option of transferring that amount into a gift card and giving it your loved ones! The exchange should take place within 10 days of purchase.

Contact us on [email protected] or +91 8879104790 to get in touch with our team.

What is your returns policy for International orders?

We offer an exchange of another product of the same value, or a life-time store credit in your DiAi account. You also have an option of transferring that amount into a gift card and giving it your loved ones! The exchange should take place within 10 days of purchase. Shipping charges will be additional and will vary depending on the location.

Contact us on [email protected] or +91 8879104790 to get in touch with our team.

How do I return any DiAi merchandise for an exchange?

  1. Please call our customer service number +91 8879104790 or email us at [email protected] and you will be emailed an exchange form. Please print the exchange form and fill in the required information.
  2. In the event of making an exchange, place the unused merchandise in the original DiAi packaging accompanied with the invoice, certificate and insurance policy and seal it.
  3. Enclose the exchange form with the package.
  4. Items showing any sign of wear or that have been altered or tampered with (by anyone/entity besides DiAi) or damaged in any manner will not be accepted for exchange.
  5. Once the exchange is confirmed and approved by DiAi, your exchanged item shall be processed at the earliest.

Engraving

Does DiAi provide engraving?

Yes we do! Many of our products can be engraved with up to 20 characters, which include words, numbers and/or punctuation. On the products for which engraving is possible, there is an option of ‘add engraving’ on its respective product page. Our engravers will choose the most suitable place on the piece for your inscription.

If you have any specific requirement, you can always reach out to us!

How long does engraving take?

We will try to provide these products in the standard time frame of 15 days; however, in some cases it may take a day or two more. You will be contacted for the same, if occurred.

Can I return products with engraving?

Yes, you can. Our standard returns policy will apply for engraved products too. You will receive a lifetime store credit or you can transfer the amount into the DiAi gift card and gift your loved one!

WhatsApp chat